Delivery Time & Carriers
Domestic orders are shipped via reliable couriers or postal services, typically within 15 days of order (unless agreed otherwise). International orders are sent through registered international couriers. Delivery dates are estimates; actual delivery depends on the carrier and destination.
Loss or Damage
If a shipment is lost or damaged in transit, notify us immediately. We will coordinate with the courier to investigate. If covered by courier insurance, we will arrange a replacement or refund as applicable. Please provide photos and details to support your claim.
Shipping Charges
Domestic shipping is free for orders above ₹999. For orders below this threshold, shipping charges are calculated and displayed at checkout before payment. Shipping rates for remote or hard-to-reach areas may vary and will be communicated at the time of order placement.
International Shipping & Customs
For international orders, the buyer is solely responsible for all customs duties, import taxes, and any other levies imposed by the destination country. Sanatan Sansaar is not liable for delays caused by customs clearance or inspection. It is the buyer's responsibility to check local import restrictions and regulations before placing an order for items that may be restricted in their jurisdiction.